FAQ

Our Products

How are your products different from other brands?

Our products are formulated with essential ingredients, without added fillers, and are designed for all hair types. 

Can I use your products on relaxed hair?

Yes. Our products are formulated for natural and chemically treated hair.

Can I use your products on color treated hair?

Yes. Our products are proven to retain color (regardless of pigment), while providing moisture which is essential for color treated hair.

What's in your products?

Visit the product page to see a list of ingredients for that product. All ingredients for each product are fully disclosed.

My product looks different this time.

All is well. With the use of raw materials some products may vary in color, consistency, and aroma from batch to batch.

Orders

How long does it take for my order to be processed?

We usually process orders within 2-4 business days.

Please note that this does not represent a guarantee and that order fulfillment may take longer during holidays and product promotional sales.

Do you accept returns?

Due to the nature of our products, we do not accept returns, exchanges or issue refunds. All of our products are freshly handmade to order just for you. Therefore, please select products carefully.

Payments

What methods of payment do you accept?

We accept PayPal and all major credit cards.

Shipping

Do you ship internationally?

Not yet. We currently ship within the United States and Canada.